Your mountains.
Your journey.
Beautifully connected.

No. This is a request for a quotation. We will check availability and send an offer. Your journey is only booked once you receive a separate written booking confirmation.

Prices are quoted individually for your route, travel dates, transfer type, passengers and luggage. We do not display estimated fares or live seat availability. Your offer will state the price and any agreed extras before you accept.

Yes. You can request collection and drop-off across Europe, including airports, railway stations, hotels, chalets and other addresses. Choose a popular location or select Other to enter any European address. Include the town, country and exact addresses, with any intermediate stops in your itinerary. We will check the route and confirm availability and price in writing. Shared seats depend on the routes and services available.

Yes, you can request either direction or select a return journey. For an airport departure, include your flight time in the return details so the team can propose a suitable pick-up.

Please list all equipment and luggage, and the ages of children needing seats or boosters. Space, seat arrangements and any additional charges must be confirmed in your quote.

Send your flight details with the request and contact us if your plans change. Waiting arrangements, delay handling and any charges will be specified in your offer; no universal waiting allowance is promised here.

No. Shared seats depend on the route, date and operating arrangements. We will confirm whether a suitable service exists, its meeting point, schedule, luggage allowance and price before booking.

Submitting an enquiry is free and does not create a booking. The following standard private-transfer terms apply only after written booking confirmation.

Any different terms for Sprinter, coach, full-day or special bookings must be stated in your quotation and accepted before confirmation.

Cancellation charges for each affected journey are: at least 48 hours before the confirmed pick-up time: no cancellation fee and a full refund of payments for that journey; less than 48 hours but at least 24 hours: 50% of that journey’s price; less than 24 hours: 100%. Outbound and return journeys are assessed separately. Charges take account of costs saved and any replacement booking for the same service, and do not override mandatory consumer rights.

Please cancel by email to booking@alpineskitransfer.com or WhatsApp, quoting your booking reference. Notice is measured when received, using the local time at the pick-up location.

You may request one change without an amendment fee at least 48 hours before pick-up, subject to availability. Any difference in route, vehicle or service price remains payable. Later changes are subject to availability and the applicable cancellation terms if the original service is cancelled.

Provide accurate flight details so we can try to accommodate delays. Included waiting time and any additional waiting charges will be stated in your quotation. A passenger may be treated as a no-show only after the driver has arrived, attempted contact and the agreed waiting period has expired; the charge is up to 100% of the affected journey, subject to costs saved, replacement bookings and applicable law.

If we cancel and cannot provide the service, we will refund payments for the unprovided service. Any alternative arrangement requires your agreement. If severe weather or road closures prevent the service, contact us to discuss safe alternatives and the applicable refund; mandatory legal rights remain unaffected.

We will process any refund due within seven working days. Bank or payment-provider processing may take additional time.